ANALYSIS of WWC website statistics, IES and WWC social media outreach, and WWC Help Desk inquiries

CONVERSATIONS WITH USERS LIKE YOU!

• In-person focus groups with staff of three Regional Educational Laboratories (RELs) — REL West, REL Southeast, and REL Central
• Virtual focus groups with researchers and academics, teachers, school and district leadership personnel, and state administrators and parents
• Feedback via a pop-up survey on the WWC website

Note: Respondents were able to select all roles that applied to them. For this reason, totals sum to more than the total number of respondents.

In this section we briefly describe the product for which respondents provided feedback, summarize what we learned from respondents, and identify what we have changed to be responsive to the feedback.

	WEBSITE AND OTHER DISSEMINATION
	What It Is	What We Learned	Improvements We Made
		The website is the WWC’s primary method of communicating information about the effectiveness of education programs, policies, practices, and products.	The WWC is doing a better job attracting researchers and developers to the site than practitioners.	Adjusted site navigation and display of information Enhanced the search tool, including the search algorithm Used consistent icons and language throughout the website Increasing social media outreach Developing additional relationships with practitioners and policymakers

	FIND WHAT WORKS
	What It Is	What We Learned	Improvements We Made
		Find What Works is a website search feature designed to summarize and compare the evidence of the effectiveness of interventions that have been reviewed by the WWC.	This feature effectively organizes a tremendous amount of information in a user-friendly format.	New videos and help text added to the website show users how to more easily customize results Results are displayed in an easy to compare format A results column was added that indicates grade level New hyperlinks were added to easily navigate between topic areas

	VIDEO: SELECTING MATH INSTRUCTIONAL MATERIALS
	What It Is	What We Learned	Improvements We Made
		A video—targeted for school and district leaders—on how to select a mathematics curriculum using materials on the WWC website.	The video does not fully engage its audience; users require follow-up materials to take next steps.	Video formats are now accessible for Apple and PC devices Coming soon: One-page handouts to reinforce main concepts from videos

	PRACTICE GUIDE SUMMARIES
	What It Is	What We Learned	Improvements We Made
		Practice guide summaries provide an overview of a practice guide's recommendations, action steps, and level of evidence.	The practice guide summaries are clear and easily accessible to an educator audience.	Developing a summary product for every practice guide in production Providing a one-page appendix that explains the practice guide levels of evidence to an educator audience

We are making changes!
Based on your ideas and suggestions, the WWC improved its website, products, and resources. Our redesigned website—launched in September 2016—is easier to use, with improved navigation and new ways to find what works in education. We’re continuing to make improvements, so keep an eye out for new products that clearly communicate the information you need in the format you want!

Stay in touch!
The WWC is always interested in learning about what you need to make evidence-based decisions in your classrooms, schools, and districts. Share your thoughts—and stay informed about new WWC products—through social media and the website using the links below.

*In-person focus groups were conducted May to September 2015; virtual focus groups were conducted February 2016; pop-up surveys were conducted January to April 2016; and analysis of usage data collected January 2014 to December 2015.