June 5, 2020
SRI International
Stephanie Suarez, REL Appalachia
Education Development Center
Jill Marcus, REL Appalachia
The COVID-19 pandemic has disrupted the college application, financial aid, and decision-making processes for students and families seeking a higher education. K–12 and higher education practitioners now have an opportunity to innovate how to support students through what is currently uncharted territory. On May 14 REL AP staff and college access experts came together to discuss how school counselors, school leaders, teachers, and other education staff can provide supports to students who are graduating high school and plan to attend a postsecondary institution. Prior to and during the discussion, REL AP staff solicited topics of interest and questions from practitioners. Below are some questions our presenters addressed related to the greatest areas of concern: financial aid, social-emotional supports, and how to reach and support students and families during the pandemic.
Tens of thousands fewer high school seniors completed the FAFSA at this point compared to last year. The completion deficit for Title I eligible high schools is much larger than that of the deficit for non-Title I eligible high schools. Overall, we still need about 400,000 seniors across the country to complete the FAFSA to get to last year's completion rate, and a lot of those students are going to need help to complete the FAFSA.
Below are some tips for supporting students and families to complete the FAFSA and to build their understanding of the financial aid process:
For tools to help implement some of these strategies, see the Online Supports for Postsecondary Transitions table.
How can practitioners provide emotional support for students who are anxious, disconnected, and/or frustrated? Sara Woodruff, director of research at the College Transition Collaborative (CTC) shared strategies to address the social-emotional well-being of students, which can help mitigate “summer melt”—a phenomenon that has previously resulted in between 10 and 40 percent of admitted students to not show up to college campuses in the fall.1 School closures and other COVID-19 conditions are now likely to exacerbate the problem. Below are some tips for counselors working with students to elevate/improve emotional supports:
How can you reach students and families now that face-to-face meetings are not possible, particularly those with limited access to technology? Haden Parrish, college adviser, and Joy Pugh, director of the Virginia College Advising Corps offered numerous suggestions for reaching all students and families through innovative approaches. Broad outreach messages have been less effective as of late, and Pugh recommends individualized outreach efforts instead. Ideal times to contact students and families may vary widely, and practitioners may want to think flexibly, while still prioritizing work-life balance. Below are some tips from the field for getting in touch with students and families:
The college-going process is rapidly evolving, and students, families, and practitioners need to stay up-to-date on the latest resources and information. College admission policies and deadlines are changing, and students are facing new experiences that may require additional supports. The table below includes resources, many of which were shared during the virtual chat, to help address common questions and concerns.
Type | Resource | Target Audience | Description |
Financial Aid |
Swift Student Financial Aid Appeal Letter | High school and college students | This free tool provides templates to create a financial aid appeal letter curated to a student's specific situation. The tool also walks students through the process of submitting this letter to colleges and universities. |
Financial Aid |
uAspire Support Resources for All | High school students, counselors, and parents | This document provides updates, resources, and information related to financial aid for college during COVID-19. |
Socio-Emotional Supports |
Social Belonging Intervention | K–12 and postsecondary counselors | This tool provides an overview of how a students' mindset and psychological interpretation can influence their response to adversity. |
Enrollment | NACAC Enrollment Deposit Fee Waiver | First-time college students experiencing financial hardship | First-time college students can submit this new NACAC enrollment deposit waiver for colleges and universities to take into consideration. |
Enrollment | NACAC College Admissions Status Update 2.0 | High school students and counselors | This site provides COVID-19 updates on changes in college admission policies related to deposit deadlines, campus openings, and so much more. |
Enrollment | Parchment Send Transcripts | High school counselors | From now until June 30, 2020, high school counselors can create a free “send account” to send transcripts electronically to colleges and universities. |
Admissions | Up Next text message subscription | High school seniors | This text messaging subscription helps seniors plan for college through guided prompts related to finding a college, applying to college, accessing financial aid, and more. |
Admissions | NACAC Request for Admission Application Fee Waiver Form | High school seniors experiencing financial hardship | High school seniors can submit this NACAC application fee waiver for colleges and universities to take into consideration. |
Admissions | NACAC Request for Transfer Admission Application Fee Waiver Form | Transfer students experiencing financial hardship | Transfer students can submit this NACAC application fee waiver for colleges and universities to take into consideration. |
Admissions | SAT & PSAT Testing Updates | High school students and counselors | List of updates on testing administrations and FAQs related to COVID-19. |
Admissions | AP Testing Updates | High school students, teachers, and counselors | List of updates on testing administrations and FAQs related to COVID-19. |
Admissions | ACT Testing Updates | High school students and counselors | List of updates on testing administrations and FAQs related to COVID-19. |
Admissions | COVID-19 Question on 2020-2021 Common App | High school juniors and counselors | This blog provides guidance for students and counselors on this new optional admissions question that will allow students to explain how the pandemic impacted them. |
Admissions | You Visit Virtual College Tours | Prospective college students | This site allows users to virtually explore 600+ college campuses for free using 360 views or virtual reality headsets. |
Additional Supports | NCAN's Roundup of COVID-19 Resources | K–12 and postsecondary students, parents, and practitioners | This site provides external articles, lists, and practical recommendations for supporting students during COVID-19. |
Note: This list of resources was last updated on May 27, 2020.
While the resources shared above and during the May 14 webinar are particularly geared toward the COVID era, for more information related to the topic of supporting students in postsecondary transitions in general, please consider visiting the following REL resources:
For more information and to access the materials from this webinar, including the recording, check out the event page.
Footnotes:
1Castleman, B. L., & Page, L. C. (2014). A trickle or a torrent? Understanding the extent of summer “melt” among college-intending high school graduates. Social Science Quarterly, 95(1), 202–220. Retrieved from https://onlinelibrary.wiley.com/doi/pdf/10.1111/ssqu.12032