Grant Competition (findings for Automated text messaging)
Meets WWC standards without reservations
because it is a randomized controlled trial with low attrition.
This review may not reflect the full body of research evidence for this intervention.
Evidence Tier rating based solely on this study. This intervention may achieve a higher tier when combined with the full body of evidence.
Characteristics of study sample as reported by study author.
| Other or unknown
| Not Hispanic or Latino
The study involved sending automated text messages, delivered by Signal Vine, to students who had recently graduated from high schools in Lawrence, Massachusetts and Springfield, Massachusetts. The study was conducted in collaboration with a Boston-based non-profit called uAspire.
Sixty-three percent of the Lawrence analytic sample were female, one percent were Black, 85 percent were Hispanic, one percent were White, and 13 percent were identified as other race/ethnicity. Seventy-eight percent qualified for free/reduced priced lunch.
Fifty-nine percent of the Springfield analytic sample were female, 31 percent were Black, 36 percent were Hispanic, 10 percent were White, and 22 percent were identified as Other race/ethnicity. Seventy-eight percent qualified for free/reduced priced lunch.
The text message intervention was comprised of a series of ten automated text messages sent to students and their parents (when phone numbers were available) to remind them about tasks required for college enrollment and to prompt them to request additional help when needed. The texts included reminders to access important paperwork online, register for orientation, register for placement tests, complete housing forms, sign up for/waive health insurance, and also offers to help students complete the FAFSA and interpret financial aid award letters and tuition bills. A text message was sent approximately every five days during July and August.
The students in the comparison condition did not receive either of the interventions and conducted "business as usual".
Support for implementation
"Signal Vine automated the actual message distribution, but its role was not visible to recipients. When recipients responded to a message, they connected with their assigned counselor who followed up to provide additional, one-on-one assistance" (p. 150).