General Information

There is a parking garage located at the Crystal Gateway Marriott Hotel. Valet parking is $22.00 daily up to 3 hours and $40.00 for overnight. The daily self-parking rate is $20.00 for the 1st hour, $26.00 for 3 hours, and $34.00 for the day.

For your convenience, the hotel's ATM is located on the Lobby Level between the Hertz Desk and the Rosslyn Meeting Room and accessible to guests 24/7.

Hotel complimentary wireless high-speed Internet access is available in the lobby, the lounge areas on the Lobby Level and the new restaurant 15th and Eads. In addition, complimentary wireless Internet access will be available for meeting participants in their guest rooms and meeting space. Please refer to information cards located throughout the meeting space or see any hotel or meeting staff for login information.

The hotel's FedEx Business Center is located on the First Floor (next to the escalators). The business center is staffed with a clerk from 8:00 am – 6:00 pm during the week. Guests may enter the business center using a room key 24/7.

The Crystal Gateway Marriott has two Security Officers on site always that are CPR and AED certified. In the event of an emergency, Fire, Police, and EMS will be on the grounds of the Crystal Gateway Marriott. In the case of a needed evacuation, all guests are asked to meet at 1600 South Eads Street directly across the street from the hotel's main entrance. In the case of an emergency dial 0 from any house phone*

Note: For your safety at the conference, please be familiar with the Hotel's Emergency and Evacuation Plan posted throughout the Hotel.

The Hotel's Loss Prevention team will maintain lost and found items. Guests are instructed to report lost items to an agent at the Front Desk. Loss Prevention will be contacted to confirm if they have found the item. Any items found will be stored with Loss Prevention for up to 30 days.